PTO stands for Paid Time Off. Ascend team members working within Highland Rivers enjoy the same generous PTO accrual and use policy as do internal employees. PTO begins to accrue on your first day of work. However, you will not be able to view your balance or use PTO until you’ve been employed 90 days. After 90 days, your PTO balance will be viewable in your Paylocity portal and you can work with your supervisor to request and schedule paid time off.

Paydays are biweekly on Mondays, unless Monday falls on a holiday. In the event a pay day falls on a holiday, pay checks are issued the preceding Friday. You can download the 2024 Payroll Calendar HERE .

FAQs | Ascend Community Staffing Partners

Q: WILL I BE PAID FOR MY TIME IN ORIENTATION?

Yes. Please make sure to use the sign-in sheet at orientation so that we can track your hours and ensure your timecard is accurate. Your time in orientation will be added to your timecard and paid at the same wage you will receive when working in your new position. The offer letter you signed states your wage.

Q: WHAT SHOULD I DO ABOUT FOOD/LUNCH WHEN I’M IN ORIENTATION?

Feel free to bring your lunch, snacks and beverages, or you can leave during the lunch break to grab something at a nearby restaurant.

Q: WHAT TIME DOES ORIENTATION START?

Your first day of orientation begins promptly at 8:30 AM, and we recommend you arrive by 8:15 AM. Additional orientation days may have different start times and your complete schedule will be emailed to you 1-2 days in advance of orientation beginning. Your instructors will also go over the schedule with you during orientation.

WHO DO I CONTACT IF I HAVE MORE QUESTIONS OR NEED HELP?

Call 470-684-1100 or email onboarding@ascendcsp.com

By ascendcsp|2024-01-31T14:56:18-05:00January 31, 2024|New Employees|Comments Off

WHAT BENEFITS DO YOU OFFER?

Ascend offers comprehensive benefits for full-time employees including Medical, Dental, [...]

By ascendcsp|2024-02-05T11:12:10-05:00January 31, 2024|New Employees|Comments Off

WHICH HOLIDAYS ARE OBSERVED AND ARE THEY PAID?

Ascend and Highland Rivers regular, full-time employees enjoy 10 paid [...]

By ascendcsp|2024-02-08T10:45:18-05:00January 31, 2024|New Employees|Comments Off

HOW DOES PTO WORK?

PTO stands for Paid Time Off. Ascend team members working [...]

By ascendcsp|2024-03-09T08:02:35-05:00January 31, 2024|New Employees|Comments Off

WHEN IS PAYDAY?

Paydays are biweekly on Mondays, unless Monday falls on a [...]

By ascendcsp|2024-01-31T15:56:10-05:00January 31, 2024|New Employees|Comments Off

WILL I BE PAID FOR MY TIME IN ORIENTATION?

Yes. Please make sure to use the sign-in sheet at [...]

By ascendcsp|2024-01-31T14:52:53-05:00January 31, 2024|New Employees|Comments Off

WHAT SHOULD I DO ABOUT FOOD/LUNCH WHEN I’M IN ORIENTATION?

Feel free to bring your lunch, snacks and beverages, or [...]

By ascendcsp|2024-01-31T14:52:19-05:00January 31, 2024|New Employees|Comments Off

WHAT IS THE DRESS CODE?

For orientation, the dress code is business casual.

By ascendcsp|2024-02-07T17:50:15-05:00January 31, 2024|New Employees|Comments Off

WHERE DO I HAVE TO GO FOR ORIENTATION?

You will be assigned to the orientation location closest to [...]

By ascendcsp|2024-01-31T14:46:10-05:00January 31, 2024|New Employees|Comments Off

WHAT TIME DOES ORIENTATION START?

Your first day of orientation begins promptly at 8:30 AM, [...]

By ascendcsp|2024-03-08T06:56:13-05:00January 31, 2024|New Employees|Comments Off